eBay Auto Send Offer

2020 | Role: Product Designer

 

We set out to make it easier for eBay sellers to send offers for their listings to buyers.

 
 
 

Problem

Sellers loved the Offers to Buyers feature but we found that those with a lot of items didn’t have time to manually send offers.

 
 

Goal

Give sellers a way to automate sending offers to save them time.

 

My role

  • Lead product designer for the mobile and desktop experience

  • Partnered with the PM and engineering team

  • Worked with writers and researchers.

 

Experience tenets

 

User persona

 

Journey map

I worked with the PM to map out the user journey for enabling Auto Send Offer.

 

iOS designs

Enable Auto Send Offer

 

Adjust Auto Send Offer settings

 

Web designs

Enable Auto Send Offer

 

Adjust Auto Send Offer settings